Difficult Conversations

Does the thought of that tricky conversation bring you out in a cold sweat?

I have created two cheat sheets with my tips for leading or taking part in difficult conversations with courage, care and clarity.

• Leader’s Cheat Sheet: Top tips and important things to consider when leading a difficult conversation from preparing well to including a post-conversation check in. This approach is focused on clarity and compassionate leadership.

• Team Cheat Sheet: How to approach a conversation taking place in a team setting. When you know that the elephants in your team need to be surfaced and you want to play your part in a constructive and helpful way. I walk you through the process from preparing yourself to making sure every voice is heard and staying calm!